At Navodayacoaching.in, we are committed to providing high-quality online courses and mock tests for Navodaya Vidyalaya entrance exam aspirants. We want you to be satisfied with your purchase and achieve your learning goals.

However, we understand that sometimes things don’t work out as expected. That’s why we offer a flexible refund and return policy for our customers.

How to Request a Refund or Return

If you are not happy with your purchase, you can request a refund or return within 7 days of your enrollment date. To do so, please follow these steps:

• Contact our customer support team at support@navodayacoaching.in or +91 9235188827 and provide your order details and the reason for your request.
• We will review your request and get back to you within 48 hours with a confirmation or a denial of your refund or return.
• If your request is approved, we will process your refund or return within 7 business days. You will receive a confirmation email once it is done.

Mode of Refund:

The refund will be issued in the original payment methods. If you want to proceed refund in your wallet (navodayacoaching.in’s wallet), Please raise a ticket through our live chat support team.

Refund and Return Conditions

Please note that the following conditions apply to our refund and return policy:

• You can request a full refund or return if you have not accessed more than 10% of the course content or attempted any mock test.
• You cannot request a refund or return if you have accessed more than 10% of the course content or attempted more than 2 mock tests.
• You cannot request a refund or return if you have violated our terms of service or academic integrity policy.
• You cannot request a refund or return if you have received a certificate of completion for the course.

Late or missing refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your bank or credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Academic integrity policy

It is based on the core values of fairness, honesty, trust, respect, and responsibility. We expect you to submit your own original work and cite your sources properly. We do not tolerate any form of plagiarism, cheating, fabrication, collusion, or contract cheating. If you violate our academic integrity policy, you will face serious consequences such as a failing grade, a report to the academic authorities, or even expulsion from the course.

Exceptions

We reserve the right to grant or deny any refund or return request at our sole discretion. In some cases, we may offer a credit or a coupon instead of a refund or return. We may also waive some of the conditions above if we determine that you have a valid reason for your request.

To enroll in a course or purchase a mock test on NavodayaCoaching.in, you need to follow these steps:

• Visit the website Navodayacoaching.in and browse the available courses and mock tests for the Navodaya Vidyalaya entrance exam.
• Select the course or mock test that you want to enroll in or purchase, and click on the “Buy Now” or “Enroll Now” button.
• You will be redirected to a secure payment gateway, where you can choose your preferred payment method and complete the transaction.
• Once the payment is successful, you will receive a confirmation email with your order details and access instructions.
• You can then log in to your account on the website and access your course or mock test from the “Courses” or “Mock Tests” tab.

Frequently Asked Questions: Refund and Return Policy for NavodayaCoaching.in

If you have any questions about our refund and return policy, please contact us at support@navodayacoaching.in or +91 9235188827. We are happy to assist you and answer any queries you may have.

Thank you for choosing NavodayaCoaching.in as your online learning partner. We hope you enjoy our courses and mock tests and achieve your desired results. 😊