Navodaya Coaching – Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect depend on how you use our services. This may include:

Personal Identifiable Information: Such as your name, email address, phone number, and postal address when you register for an account, subscribe to a plan, or contact us.
Educational Information: Details about your academic background, class, and performance in tests and quizzes.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, time spent, and device information.
Payment Information: When you make a purchase, we collect necessary payment details, which are processed securely by our third-party payment partners. We do not store your full credit card details on our servers.

How We Use Your Information

The information we collect is used for various purposes to enhance your learning experience and improve our services:

To provide and maintain our services, including course access, mock tests, and support.
To personalize your learning experience and recommend relevant content.
To process transactions and manage your subscriptions.
To communicate with you regarding your account, updates, and promotional offers.
To analyze usage patterns and improve the functionality and content of our website.
To detect, prevent, and address technical issues or fraudulent activities.

Data Security

We are committed to protecting the security of your personal information. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, track your usage, and provide personalized content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Your Rights

You have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at support@navodayacoaching.in.

Children’s Privacy

Our services are intended for students who are typically minors, and we understand the importance of protecting children’s privacy online. We encourage parents and guardians to monitor their children’s online activities. We do not knowingly collect personally identifiable information from children under the age of 13 without parental consent. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.